Friday, December 23, 2011

Google Docs Keyboard Shortcut Problem Workaround

Google Documents sometimes ignores keyboard shortcuts. This happens when the computer shifts its attention to another program. For example, copy a block of text from a Google Doc, switch to another program and paste. Or hit the key command to have the text block read aloud. On returning to the Google Doc and selecting another block of text, the keyboard shortcuts may not work. In the menu bar, the copy command is disabled, as if no text was selected. Sometimes the menu command or even the keyboard shortcut works, but not consistently.

The workaround is to click in the Google Document window, type a single letter and then backspace over it. This gets Google Docs attention, and menus and shortcuts work as usual.

Workaround for Hotmail Keyboard Shortcut Problems

When I try to copy and paste something out of a Hotmail document, I get an error message that says "Hotmail was not able to complete this request. Microsoft may contact you about any issue you report." Same thing happens when I select a block of text and hit the key command to get my computer to read that passage aloud. Apparently Hotmail is unwilling to accept key commands from my computer while I am reading a message.

There are two workarounds. The copy and start speaking commands in the menu bar still work, so one can use those in place of the key commands. Alternately, one can hit the reply button. This opens a window including the entire original message quoted. Since this window expects you to be typing, it allows key commands.