Smart Board Support

Your incident has been logged as Incident # 49440.
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Howdy,
Incident number 48334 and incident number 48389 are now also incident
number 49281 and the problem seems to be solved. I broke down and
called tech support, which is a nightmare with most companies. But I
got Howard on the line in only a couple of minutes. He talked me
through the solution. All is well. I am one very satisfied customer.

Oh, these incidents are also incident number 48546, because when I
sent a message to you telling you that 48334 and 48389 were the same
incident, you replied telling me that this was incident 48546. I
suppose this message will also generate an incident number. I have
learned something very important from all this which I will pass
along to others. If you have a problem with a Smart Board, don't
contact tech support by e-mail. Call them. Unless you need a five
digit number generated. In that case, e-mail will do it.